Terms and Conditions

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Terms and Conditions for Bakery Goods

These Terms and Conditions govern the sale and purchase of bakery goods from BrownSugasSweatTreats(“we”, “us”, “our”). By placing an order, you agree to be bound by these Terms and Conditions.

2. Product Descriptions

We strive to ensure that all descriptions of our bakery goods, including ingredients and potential allergens, are accurate. However, we cannot guarantee that all details are always completely accurate. Products may vary slightly from their pictures.

3.Ordering Process

Orders can be placed via our website, by phone, or in-person at our store. We reserve the right to refuse orders that do not meet our minimum quantity requirements or are outside our delivery area.

4. Pricing and Payment

Prices for our bakery goods are listed on our website and are subject to change without notice. Payment must be made in full at the time of order by credit card, debit card, or other pre-approved payment methods.

5. Delivery and Pickup

- **Delivery:** We deliver within a specific radius of our bakery. Delivery charges apply and are indicated at the time of order. We aim to deliver within the timeframe specified but cannot guarantee delivery times.

- **Pickup:** Orders can be picked up from our bakery at pre-agreed times. Please have your order confirmation ready for verification.

6. Cancellation and Refund Policy

Orders can be canceled up to 24 hours before the scheduled delivery/pickup time for a full refund. Cancellations made after this time will not be refunded. If you are unsatisfied with your purchase, please contact us within 24 hours of receipt.

7. Quality Guarantee

We guarantee the quality and freshness of our bakery goods at the time of pickup/delivery. If you are not satisfied with the quality, please contact us immediately for a replacement or refund, subject to our discretion.

8. Allergies and Dietary Restrictions

Customers should inform us of any allergies or dietary restrictions at the time of ordering. While we take care to accommodate these needs, we cannot guarantee the absence of allergens in our products.

9. Privacy Policy

Customer information collected during the ordering process will be used solely for the purpose of processing orders and will not be shared with third parties without consent.

10. Dispute Resolution

Any disputes related to orders or these Terms and Conditions should be addressed by contacting our customer service. We aim to resolve disputes amicably and efficiently.

11. Limitation of Liability

Our liability for any claim related to these Terms and Conditions shall not exceed the price of the bakery goods purchased.

12. Amendments

We reserve the right to amend these Terms and Conditions at any time. The latest version will always be posted on our website.

By placing an order with BrownSugasSweetTreats, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.